Notes:
- Only the account owner has the necessary permissions to modify subscription settings.
- By cancelling your subscription, you will lose access to your current plan. If you decide to sign up for a subscription again in the future, you will be subject to the features and pricing of the plans available at that time.
Cancelation Guide:
Step 1: In your Roofr account choose "Settings" in the left-hand navigation bar, and then select "Subscriptions".
Step 2: Under your current plan at the top click "Manage plan"
Step 3: You will be given the option to change or cancel your plan. Choose "Cancel subscription" and continue to the confirmation page.
Step 4: Follow the prompts to confirm the cancellation.
Step 5: Once submitted, you will see a “X” confirmation and your subscription plan is successfully cancelled. Your plan settings will show Cancelling on with the date your billing period ends.
.avif)
After canceling your subscription:
- You will have access to your plan features until the end of your current billing cycle.
- We'll never hold your data hostage. If you wish to export your detailed customer records speak to your Account Manager.
💡Reminder: After cancelling your subscription plan you can still order measurement reports in Roofr. Your account will be given "Pay-as-you-go" (PAYG) status and using your same login details you can continue to order hassle-free measurement reports at the PAYG rate of $18 USD. For more details on the Pay-as-you-go plan visit our pricing page.