We at Roofr know that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By visiting or using the Roofr.com website and domain name, and any other linked pages, features, content, or any other services we offer from time to time by in connection therewith (collectively, the "Website"), you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.
This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using our Website. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. This policy also does not apply to information you choose to disclose publicly on the Website (i.e., information which is viewable to other Website users), which will not be considered Personal Information.
The information we gather from customers enables us to provide, personalize and improve our services and to allow our users to set up a user account and profile on the Website. For example, if you have requested an estimate, we may collect satellite images of your home (or other address you have provided).
We receive and store any information you provide to us. The types of Personal Information collected may include your first and last name, user name, mailing or physical address, email address, credit card information, IP address, and browser information. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. We use the Personal Information you provide to market and provide our Services to you and to enhance your Website experience.
Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested.
“Cookies” are identifiers we transfer to your computer through your browser that allow us to recognize your browser and tell us how and when pages in our site are visited and by how many people. You may be able to change the preferences on your browser to prevent or limit your computer’s acceptance of cookies, but this may prevent you from taking advantage of our Website’s best features. Our advertising partners may also transmit cookies to your computer, when you click on ads that appear on our site. This Privacy Policy does not cover the use of cookies by any advertisers.
When we collect usage information (such as the numbers and frequency of visitors to our site), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often customers use parts of the Website, so that we can make the Website appealing to as many customers as possible. We may also provide this aggregate information to our partners, so that they can understand how often people use their services and our Website, so that they, too, can provide you with an optimal online experience. We never disclose aggregate information to a partner in a manner that would identify you personally.
We may receive a confirmation when you open an email from us. This confirmation helps us make emails more interesting and improve our service. If you do not want to receive email or other mail from us, please indicate your preference by contacting us at [email protected].
We neither rent nor sell your Personal Information to anyone. We share your Personal Information in personally identifiable form only as described below.
Your User Profile is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
We endeavor to maintain the privacy of your User Profile and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When linking to another site you should read that site’s privacy policy.
Through your User Profile, you may access and, in some cases, change certain information you’ve provided to us. The information you can view and update through your User Profile may change as the Website changes. If you have any questions about viewing or updating information we have on file about you, please contact us at [email protected].
You can always opt not to disclose information to use, but keep in mind some information may be needed to take advantage of some of our special features. You may be able to add or update certain information as explained in Section V above. When you update information, however, we may maintain a copy of the unrevised information in our records.
You may request deletion of your User Profile by sending an e-mail to [insert email address]. Please note that some information may remain in our private records after deletion of your account.
If you do not wish to receive email or other mail from us, please contact us at [email protected]. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Website, and you are responsible for reviewing such legal notices for changes.
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or sending you an email. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to [insert email address]. We will make every effort to resolve your concerns.
Effective Date: August 1, 2017