FAQs

It totally depends on your business. And we know that you’re busy. That’s why we have dedicated Implementation Teams to help you get set up your account - including uploading materials, creating proposal templates, adding your team etc. Plus, you’re paired with an account manager that meets with you regularly to make sure you’re always getting the most out of your account.

Nope! We know that teamwork makes the dreamwork. On (most of) our subscription plans your whole team can collaborate on one account - no additional cost. We say most of because on the Pro plan - 5 seats are included. If you’re on the Pro plan and you need more than 5 users - let’s talk about upgrading you to Premium.

Our Free plan includes 3 seats, our Pro plan includes 5 seats, and our Premium and Elite plans include unlimited seats.

For more information on setting up your team, speak to one of our team members by booking a call here.

No, we don't offer a free trial at this time, but our Pay As You Go plan includes unlimited $15 Roofr Report orders, 5 free proposals to create and send, and some CRM functionality. If you'd like access to more, you can book a demo with a member of our team to see subscription plan features in action.

There’s no app - but you can easily create a shortcut on your smartphone to make Roofr easily accessible in the field. Here’s how!

Yes, you must be part of our subscription plans to get access to our calculator.

With Roofr’s instant estimator, you can not only generate leads - you generate QUALIFIED leads. The instant estimator replaces gathering contact information from a form, and actually provides an instant quote based on the lead’s address. It’s doesn’t replace a full marketing strategy, but makes it more efficient. Way more efficient.

If you’re reading this from the future…then yes. This will be possible in the winter.

Yes, you can customize your pipeline dashboard based on job stages. Each stage is shown as column in your kanban view, and you can add or remove them at any time. If you want to play god, you can also change your pipeline view with filters. You can view the active pipeline by team member, job value, date range - you name it.

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Chances are we’re already working on it! The best thing to do is book a call with one of our team. They know the product inside and out, and can help find a solution. Like my mom always says, you never know until you ask!

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You bet! There’s a couple of ways you can do this, but the easiest way is to talk to one of our experts to help get you set up. We’ve got a bada$$ implementation team dedicated to helping you get the most out of your account.

You don’t! The CRM features are already accessible in your account (mind blown). In your existing Roofr dashboard you’ve got access to all the CRM features - no additional set up, no additional fees. Want to learn how to start optimizing your Roofr dashboard today? Book a call to talk to an expert today.

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You don’t need to! You can instantly create a proposal with your measurement report at the click of a button. Meaning you can measure, and quote, without even stepping foot on the roof. Learn how to turn measurements into proposals here.

Heck yeah! On all of our paid plans, material calculations are automatically included in your roof report - as well as a recommended waste factor %. How handy! If you’re on a free account - you can add material calculations on to your report for $5 at checkout. Learn how.

**calculations are not available for metal or tile - sorry about that!

Our subscription plans are built to help businesses at any stage meet their needs. They offer premium features like instant estimates for lead generation and more customization for proposals - and they also unlock faster turnaround times and discounts for measurements. However, each measurement report is still ordered and paid for individually! Speak to a member for more details on the discounts and delivery times for each plan.

No measurement service is 100% accurate (pretty sure that's physically impossible) but we are known for our accuracy. We're also the only service that allows you to edit a finished report - allowing for maximum accuracy. As always, double check all measurements to ensure you're ordering the right amount for the job.

Roofr Reports at $15 on our Pay-As-You-Go plan and $10 on any paid subscription plan.

Report pricing is separate from our monthly or annual subscription plan pricing.

Speak to a team member to learn more about our discounted annual pricing.

We offer guaranteed turnaround times for Roofr Reports on our subscription plans (varies by plan type).

Our free, pay-as-you-go plan offers estimated 24 hour turnaround times on Roofr Reports, but you can pay an additional fee for a faster turnaround time (3, 6, or 12 hours).

Learn more here.

Our premium roof measurement reports cost $15 each and are delivered in 24 hours or less, or $10 each on any paid subscription plan and delivered in as little as 3 hours. Need them faster? We offer guaranteed turnaround times on our subscription plans.

You can also pay an additional fee for a faster guaranteed delivery time (3, 6 or 12 hours) on our Free plan.

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With our free, pay-as-you-go plan, our delivery times are within 24 hours. If you need it faster, you can pay an additional fee (and receive in 3, 6 or 12 hours) or you can upgrade to a paid plan that prioritizes your orders and delivers them in an average of 3 or 6 hours depending on your plan type. Speak to a member of our team to learn more.

Not yet! But we’ve got a stellar implementation team that can help you upload all of your material lists. Book a call!

Yes, you can pay month to month or upgrade to yearly and save up to 25%.

Speak to a team member to learn more.

We offer 5 free proposals on our Pay-As-You-Go plan. For unlimited proposals, you must be part of a subscription plan.

Yes, once you register for a subscription plan, you will have a dedicated customer success manager to help onboard your company.

Onboarding packages vary depending on your plan.

Speak to a team member to learn more.

We offer a "Free" plan that includes our measurement features (order $15 Roofr Report, DIY Reports). If you would like to see features included with our subscription plans you can book a demo with a member of our team.

Yes! You can create, send and track your material orders right in your Roofr dashboard.

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Not yet. But it’s on our radar. In the meantime - we’ve got some workarounds with zapier. Speak to a member of our team to learn how.

With Roofr’s instant estimator, you can not only generate leads - you generate QUALIFIED leads. The instant estimator replaces gathering contact information from a form, and actually provides an instant quote based on the lead’s address. It’s doesn’t replace a full marketing strategy, but makes it more efficient. Way more efficient.

If you’re reading this from the future…then yes. This will be possible in the winter.

Yes, you can customize your pipeline dashboard based on job stages. Each stage is shown as column in your kanban view, and you can add or remove them at any time. If you want to play god, you can also change your pipeline view with filters. You can view the active pipeline by team member, job value, date range - you name it.

‍

Chances are we’re already working on it! The best thing to do is book a call with one of our team. They know the product inside and out, and can help find a solution. Like my mom always says, you never know until you ask!

‍

You bet! There’s a couple of ways you can do this, but the easiest way is to talk to one of our experts to help get you set up. We’ve got a bada$$ implementation team dedicated to helping you get the most out of your account.

You don’t! The CRM features are already accessible in your account (mind blown). In your existing Roofr dashboard you’ve got access to all the CRM features - no additional set up, no additional fees. Want to learn how to start optimizing your Roofr dashboard today? Book a call to talk to an expert today.

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Yes! We have a free version and a premium version. If you upload your own image (satellite, blueprint, drone), you can measure yourself for free. If you want to measure from a premium HD aerial image, you can purchase packages that range from $2-$3.50 per image. We also have a paid plan that allows you to upload your logo and access our proposal software. See our plans here.

You can quickly purchase more HD imagery for DIY Reports by logging into your account, and going to "Measurements" and then "DIY Reports".

Once there, you should see blue text in the top right corner that says "Add DIY image credits".

Click on that text, and select the amount of credits you would like to purchase and then click the "Purchase DIY Images" button to complete.

Yes! We have a free version and a premium version.

If you upload your own image (satellite, blueprint, drone), you can measure yourself for free.

If you want to measure from a premium HD aerial image, you can purchase packages that range from $2-$3.50 per image.

We also have a paid plan that allows you to upload your logo and access our proposal software. See our plans here.