SMS moves out of beta in Roofr

After months of testing and feedback, SMS texting is officially out of beta and will be available to all Roofr customers as a paid add-on.

During our closed beta, dozens of roofing businesses tested SMS to communicate with homeowners faster, follow up on quotes, and reduce no-shows. Thanks to the feedback, we’ve refined the experience to make SMS a seamless part of your sales flow and homeowner experience.

What’s changing?

Until now, SMS has been in closed beta and free to use. Starting July 1st, SMS will become a paid add-on for all users.

Here’s what that means for you:

  • SMS texting will now cost $49/month
  • Beta participants will receive 1 month free as a thank-you
  • After the free month, SMS will be automatically added to your subscription
  • If you do not wish to continue with SMS, you can opt out before billing begins on July 1st, 2025

Why we’re introducing a fee

Like most software companies that offer SMS texting, we rely on third-party providers to send and deliver messages. These services come with a cost, especially as message volume grows.

We’ve kept the pricing simple at $49/month, as we’re committed to ensuring the tools that help roofing businesses grow are accessible.

We’ve seen firsthand how SMS helps roofing companies communicate faster and more professionally with homeowners. Whether you’re confirming appointments, sending quotes, or following up on leads, SMS gives you a direct line to your customers and helps you close more deals.

What’s included

  • 1000 outbound SMS messages
  • 1000 inbound SMS messages
  • A dedicated local business number
  • Message history logged in your CRM
  • SMS templates and automation that work directly with homeowner records and proposals
  • One-click texting from within your workflow

What’s next

We’re always working on something new. With SMS officially launched, we’ll continue to make improvements and release new features based on your feedback. Stay tuned for updates that will make it even easier to manage homeowner communication in one place!

Questions?

If you’re a beta user and don’t want to continue with SMS after your free month, you can opt out here.

For questions or help, book a call with your Account Manager, or reach out to [email protected].

Thanks again to everyone who helped us test and shape this feature, we’re excited to see how you use it to grow your business.

— The Roofr Team

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